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Save 5% off - Use Coupon Code: SAVE05 | Free Shipping in the Lower 48 States

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When will I be charged?

If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

When will I receive a tracking number?

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at

What do I do if I want an update of my order?

You can track your order online here. If you need an update or you have a question please send us an email to or call 1-800-427-1620

What happens if my product arrives damaged?

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to and we will process an insurance claim on your behalf.

What happens if I do not like the product?

If you order has shipped, you (the buyer) will be subject to a $20 administration fee and also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

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